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Services

At Cloudsolve, we are with you every step of the way from initial review to making your business a success. We offer a host of services prior to, during and after the implementation of our systems at your firm, based on your needs. It is of utmost importance to our team that your expectations are fulfilled, and that our team of professionals leave no stone unturned to deliver quality service that will assist you all the way through.
 
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Software Selection Consulting

Our dedicated in-house consultants have broad experience in analysing business requirements. Couple this with extensive knowledge of various industry solutions and we are able to make the right decision from the outset. This enables the Cloudsolve team to work directly with you to identify exactly which options are suitable for your business and more importantly, the options you have to avoid!

We can offer you a hassle free service aimed at minimising the effort, risk and time involved in understanding and selecting from a range of business management systems.

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Implementation

Our team pride themselves on the quick and efficient implementation of systems. We understand that the process of moving to a new system can be daunting and that is why our expertise is invaluable to reduce stress on you, your business and internal staff.

We can assist you in moving your data from an old system, or for initial system implementation we can ensure you utilise the right data the first time. With a ‘hands-on’ approach tailored to suit your needs, we ensure that you get up and running on your new system as fast as possible, and minimise disruption.

We ensure that your system is set up to take advantage of every shortcut and efficiency feature available, so you get the best from your new system from the get go!

The software systems that Cloudsolve recommends are highly secure, yet provide easy access for you even when you are out of the office. We aim to provide solutions that work the way you do, helping to run your business as effectively as possible.

Get the most out of your software solution with post-implementation support and training manuals

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Training and Beyond

Upon implementation, we provide dedicated training services including our internally developed training manuals. Where appropriate we can work with your team to develop and document processes that relate specifically to your business, once again aimed at ensuring you get a solution that will work towards giving you the best possible outcome on your investment.

For many of the products we work with we also offer classroom-based training. Whilst this will not be tailored specifically to your business it is a great low cost way for your team to get up to speed on the basics. We can then supplement this with individual consulting.

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Ongoing Support and Post Implementation Review

Our expert team will promptly deal with any issues you may face either during the implementation or after you have “gone live”. We offer ongoing support contracts so that your team can get the help they need when they need it.

Shortly after the implementation phase we will have a review meeting to get your feedback, face to face or however suits you. We also encourage ongoing feedback regarding the functioning of the software. Our team can use this information to both identify any further assistance you may require, and to continuously hone our skills and processes.


If you would like to speak directly with a Cloudsolve consultant or simply find out more about how your business can benefit,